Is Bob Casino a qualitative Online Casino?

Overall, we can agree that Bob Casino is a good casino. With a choice of more than a thousand games, you won’t get bored quickly. They have chosen software from the best in the industry and do their utmost to give you the best experience. There is still something to be desired, but overall, we are satisfied. Below we would like to take a closer look at why Bob Casino is such a good casino. 

Is Bob Casino a reliable Online Casino?

When you search the internet for an online casino, thousands of search pages come up with different casinos. We can tell you that many of these casinos do not have the best intentions for you and are therefore not reliable. It is important to check whether a casino is reliable before playing. Of course, gambling is about winning money and spending money. You, therefore, want to be sure that your money is handled safely and fairly. To determine whether a casino is reliable, you can assess several aspects: licenses, customer service, terms and conditions, bonus conditions, deposit and withdrawal, payment options, and more. What we can say after extensive research is that Bob Casino is a reliable casino. As written Bob Casino is an accredited gambling site that runs its betting operations under the umbrella of Dana NV. Dana NV is fully licensed under the laws of Curaçao, as are all of its online casinos and websites. Bob Casino is also licensed by the Malta Gaming Authority.

The outcomes of the games are determined by random number generators to ensure the absence of any bias. The casino is open about the payout percentages of its catalogue and publishes the theoretical return of all its games. The safety of players’ sensitive information is ensured with standard SSL encryptions.

Player reviews of Bob Casino differ. In our opinion, we come across a bit too many negative stories and this is, therefore, something you should keep in mind. Of course, every casino has to deal with negativity, and you have to take it with a grain of salt now and then. There are many complaints about the bonus conditions, so read them carefully because there is a lot you can do with it. In any case, we can say that Bob Casino is a reliable casino. Below we will discuss some things such as the bonus conditions, terms and conditions, the privacy policy and whether they have secure payment methods. 

How is the Bob Casino Customer support?

If you have any questions, simply click on Bob’s picture. Via ‘Ask Bob’ you will end up in the live chat environment where you can go with your questions 24/7. We like this very much because it means that you can be helped at any time. The evening people among us can therefore play nicely. If you prefer not to communicate via live chat, you can also fill out a contact form or send an email. It is not entirely clear how long it takes before you receive a response once you have submitted the contact form. Unfortunately, there is no way to contact Bob Casino customer service by phone.

Email: support@bobcasino.com

What Payment Methods does Bob Casino offer?

What is very nice about this casino is that they have set out all payment methods. You can see immediately which methods are available and how long it takes before the amount is deposited, for example. Depositing money is easy and fast via a wide range of payment methods. It’s good to see that a special overview page has been created at Bob Casino to see all the ways to deposit money at a glance. The limits per transaction are also indicated here. This differs per method and is a minimum of five to twenty euros and a maximum of 1000 to 10,000 euros per transaction. In all methods, Bob Casino promises that the money will be deposited in your account immediately, so you can start gambling right away. The following methods are available: Visa, Mastercard, Trustly, Paysafecard, Maestro, Skrill and Neteller. One of these payment methods may not be available in your country. To be sure, you should read the terms and conditions.

As always, the e-Wallets are very fast when it comes to payouts. For example, via Trustly, Neteller and Skrill, the payout is immediately completed. Via Visa or Mastercard this can take one to three working days. A bank transfer takes a maximum of five working days and is also only possible from 500 euros. Normally, you can pay from twenty euros and there is a maximum of 4,000 euros per day, 10,000 euros per week and 40,000 euros per month. Please note that not the same deposit methods are also available for the withdrawal. Bob Casino is also free to pay out in the same way you deposited.

Are the Bob Casino Terms and Conditions reasonable?

Terms and conditions, every player must deal with it. Likewise, Bob Casino has its terms and conditions. There is always plenty to read in the conditions and we, therefore, recommend that you really do this, they are there for nothing. If you are aware of the conditions, you will also be less likely to be surprised. Bob Casino’s terms and conditions are certainly reasonable. There are, however, a few things that we would like to point out to you. Because although we have already said that it is wise to read the terms and conditions, we know from experience that this often does not happen. Below are a few notable or important things:

• By opening an account, accessing it and using this website, you confirm and warrant that online gambling is legal and permitted in the jurisdiction where you are located and you will not use the website while residing, permanently or temporarily, in any jurisdiction that prohibits the use of the website. The availability of the services shall not be interpreted as an offer or invitation on our part to use the services in a country where such use is illegal. The Company will not assume any liability whatsoever in this regard and will not reimburse any player deposits, winnings or any losses as a consequence of the violation of any legal provision that may apply to the player. It is the player’s sole responsibility to always comply with his/her own local, national or state laws that relate to online gambling.
• You must read these T&Cs carefully in their entirety before creating, opening and registering an account with Bob Casino on the Website, and by using or playing the Bob Casino Games or accepting any bonuses. If You do not agree with any provision of these T&Cs You must not use or continue to use the Website and/or Games. Your continued use of the Website and/or Games means that You accept these T&Cs (as amended from time to time) as binding.
• The Casino has zero-tolerance for advantage play.
• If no login on the Player Account on the Website is performed (the account is inactive) for a period longer than 12 months, the Company reserves the right to charge a monthly maintenance fee of €5 starting on the 13th month from the last recorded login.

Two things stood out to us: the casino states that you are responsible if you gamble with them when this is not allowed in your country. This is not completely true. Both you as a player and the casino are at fault when the casino is accessible. So be aware that you are punishable. Another point is not to use your account. When you are done gambling and you have not used your account for several months, you may want to close it. After 12 months, they will charge costs for keeping your account open. This will cost you 5 euros per month and can therefore add up. This is a remarkable provision because the casino is obliged to close your account after 12 months of inactivity.

Although Bob Casino’s terms and conditions are extensive, we urge you to read them anyway. These conditions contain important matters such as liability and money matters.

Are the Bob Casino Bonus Terms reasonable?

In addition to general terms and conditions, you also have bonus conditions. Bonus conditions are attached to every casino bonus that you come across on the internet. As with the general terms and conditions, it is extremely important to read the bonus terms and conditions carefully. You don’t want to be surprised. A reliable casino has fair bonus conditions, more important is to pay attention to this. Why are there any bonus conditions? The reason for this is simple, namely, to prevent bonus abuse. Without drawing up bonus conditions, it is possible to activate a casino bonus and have it paid out immediately, without wagering in the online casino. The raffle bonus conditions can be found in the footer under the terms and conditions.

• They have a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to block and remove bonuses, associated winnings and/or deposits from accounts that we suspect, at our sole direction, are involved in such activities or behaviours.
• All deposit bonuses and free spins are subject to wager x40
• Players of certain countries are not allowed to use the bonuses such as players out of: Ukraine (UA), Malaysia (MY), Indonesia (ID), Bangladesh (BD), Albania (AL), Georgia (GE), Thailand (TH), Nepal (NP), United Arab Emirates (AE), Romania (RO), Bulgaria (BG), India (IN), Pakistan (PK).
• You can activate only one bonus at a time.
• To get any of the deposit bonuses, you need to deposit at least EUR 20, USD 20, 25 CAD, 25 NZD, 200 NOK, and 100 PLN.

Many players find the bonus conditions rather strict, but this is not so bad. What is important is that you read the conditions because every bonus has different conditions. You want to avoid having to hand in your bonus or it is no longer valid.

How is the Bob Casino Privacy Policy?     

To create an account at a casino you must leave a lot of information. Much of this data is also very personal, you don’t want it falling into the wrong hands. Since the new privacy legislation means the General Data Protection Regulation (GDPR), companies are obliged to have a privacy statement on their site. Several things should be made clear in the privacy statement: what data is collected, for what purposes, how long the data is collected, whether third parties have access to data, how your data is secured and what your rights are. We have therefore investigated whether Bob Casino handles your data properly.

Bob Casino’s privacy statement is extensive and seems to be transparent. The privacy statement leaves something to be desired. On some points, they should be a bit clearer or more complete. Another point is that the document could be a little clearer. Other than these points, it does comply with the legislation. Because the document is so extensive, it radiates reliability, it doesn’t look like they have anything to hide. Another important point is that the privacy statement is written in clear and understandable language, you will not be overwhelmed with legal jargon.

Bob Casino provides a safe gambling environment. For that purpose, the casino utilises advanced firewalls and SSL encryption technology to protect the players’ sensitive information. Hence, casino fans who decide to set up an account at Bob Casino can rest assured that the information they need to disclose to the casino operator will not be misused.

How is the Responsible Gambling Policy of Bob Casino?

Bob Casino has a page on its site devoted entirely to responsible gaming. this page can be found in the footer of the website and can therefore be always reached. You can tell that Bob Casino takes responsible gaming very seriously. . As said Bob Casino is a firm supporter of responsible gambling. Players can find an entire section dedicated to this topic. The gambling site offers various tools aiming at minimizing gambling-related harm. The player protection tools include daily/weekly/monthly gambling limits, a temporary time-out, account closure, access to account history, and self-exclusion. They also give tools to make sure that players under 18 cannot access their website. If players can feel an uncontrollable urge to keep on gambling, they can contact the customer support representatives who are always ready to assist them.