Is Octo Casino a qualitative Online Casino?

Octo Casino can certainly be considered a qualitative online casino. They’ve got a big company that is well respected behind them. N1 Ineractive Ltd is widely known as a respectable company that has made a big name for themselves.

The website of Octo Casino is also very well put together and works simply great. They’ve really put some time into making an online casino that’s not only fun to play at, but also nice to use and look at.

So it’s safe to say that Octo Casino is a qualitative online casino.

Is Octo Casino a reliable Online Casino?

Online gambling isn’t always safe. When you go online to search for online casinos it’s advised to always be careful. A lot of casinos don’t care about their customers and just want to make a quick buck. This means that they won’t let you withdraw money for example or that they can’t be reached through the customer service.

To prevent you from losing your money to these types of online casinos there’s a few things you can look at. It’s always smart to look at the license of the casino and read some online reviews before depositing any money.

N1 Ineractive Ltd is licensed by the Malta Gaming Authority under the licenses: MGA/B2C/394/2017. This license is considered to be pretty reliable. The Malta Gaming Authority doesn’t just give aways their licenses and they do make sure that the licensed casinos abide the law.

N1 Ineractive Ltd is also very well known in the online gambling world. They’ve managed to keep a pretty clean reputation which does mean that they can be considered reliable.

What’s also surprising is that they get a lot of positive reviews online from players. Usually most players only leave a review when they have something to complain about. Out of the 143 player reviews about 86% give the casino 5 stars which does put them in some good light.

All in all we can conclude that Octo Casino is a reliable online casino.

How is the Octo Casino Customer support?

Customer support is the heart of any online casino. It’s where the interaction is between customers and the casino. When you need to contact the customer support it’s usually with something urgent like a failed payment or something like that so you want to be able to reach them quickly.

There are two different ways to reach the customer support. The first one is through the live chat which is the best option for a quick response. The employees will respond within a few minutes and can help you with anything.

You can also shoot them an e-mail at support@octocasino.com. They will answer within a few hours.

There is no phone number to reach them through.

If you have a complaint you can submit this at the bottom of the website by clicking on ‘Complaints’. You’ll be taken to a form which you can fill in. It will take a few business days before you’ll get a response.

What Payment Methods does Octo Casino offer?

These are the payment methods that can be used at Octo Casino:

• Neteller
• Skrill
• PaySafeCard
• Bank Transfer
• iDebit
• Instadebit
• Interac
• Trustly
• iDeal
• Rapid
• Eps
• GiroPay
• PurplePay
• Virtual Credit Card
• Neosurf
• iWallet
• SoFort
• Siru Mobile

So there are a lot of ways to deposit some money. Deposits are always immediate. Withdrawals can take up to 1-2 working days. They can take longer sometimes depending on the payment method used.

You need to deposit or withdraw at least €20. The maximum withdrawal is €2.500 a day or €15.000 a month.

The currencies that are accepted at Octo Casino are: EUR, CAD, USD, PLN, RUB, NOK, NZD, JPY.

You can only withdraw money using the same payment method that you used to deposit money. The minimum deposit amount is €15. If you want to withdraw money you need at least €50 on your account.

Are the Octo Casino Terms and Conditions reasonable?

Terms and conditions are something that we interact with almost daily. But let’s be honest: do you ever actually read them or do you just quickly accept them? Well, neither do we. It’s a long text with a lot of information that just isn’t all that interesting. Online casinos do put some important information in them though. So let’s go over the most important stuff.

To play at Octo Casino you need to be at least 18 years old and you may never have more than one account at a time. If you’re from a blocked country you are prohibited from using a VPN. If they find out that you are using one you’ll lose your account and all profits.

The maximum accepted wager whilst playing at Octo Casino is 1.000€ for Live Games, 50€ for Slots and 2.000€ for Bonus buy features.

If you don’t use your account for more than 12 months or longer a maintenance fee of €5 will be charged every month until there is no more money on your account.

Octo Casino does not have any terms or conditions that are unreasonable to players. They are actually quite good. They’ve been made while keeping the players in mind and they really are trying to give you as good of an experience as possible.

Are the Octo Casino Bonus Terms reasonable?

Bonusses can either be a lot of fun or a lot of frustration depending on your knowledge of the bonus. Casinos lure you in with nice promises of ‘free’ money that isn’t actually free. You need to abide a lot of rules to claim your profits.

First of all every player can use a bonus only once. When using bonus money there are limits to the amount of money you can wager. In slots it’s a maximum of €5 and in live games it’s a maximum of €10.

The wagering requirements at Octo Casino are 40 times. This is a pretty high number so do keep this in mind when playing at Octo Casino. You have 7 days to use the bonus and meet the wagering requirements.

So, are these bonus terms reasonable? They are reasonable, but not that great. A wagering requirement of 40 combined with a time limit of 7 days and a maximum wager is pretty tight timewise. You’d really need to hurry to meet all of these requirements within a week.

How is the Octo Casino Privacy Policy?   

Octo Casino has really put in the time to create a proper privacy policy. Everything you need to know can be found here. This shows some real transparency on the side of Octo Casino.

Octo Casino saves every piece of information that you provide. Think about the information you provide when creating an account like your name, birth date and that kind of stuff. They also save any documents you have sent like a copy of your passport. Lastly they keep a record of all transactions that you’ve made.

This information is saved for a bunch of reasons like security, administration, protection and the prevention of a gambling addiction.

Octo Casino does not share your information with any third parties unless they are obligated to do so. This might be the case when they need to comply with certain regulations or for marketing purposes.

You can always request Octo Casino to delete, alter or correct your personal data. If they can do so without breaking any rules they will always do this.

The information is saved for as long as your account is active. After your account has been closed they keep your information for a few years for administrative purposes and to comply with the law. Your information is encrypted and protected. Only certain employees can look at the information.

Octo Casino has really put the time and effort in to make a good privacy policy. Everything that you can think of is specified.

How is the Responsible Gambling Policy of Octo Casino?

Octo Casino has put taken some precautions to prevent players from getting addicted to gambling. They’ve also made sure that there are actions that you can take to help you take control of your gambling behavior.

You can set certain limits for things like spending, losing, wagering or activity. This can help prevent that you spend too much time in the casino or that you’ll spend more money than you can actually afford.

If you need some time off you can set an Cooling-Off Limit. This is a certain time in which you can’t use your account to play games. You can still access your account to withdraw money and such.

If you need more than that you can request an employee to put you in Self-exclusion. During the period that is agreed on you won’t be able to access your account in any way. This can’t be undone once it’s been activated. You can request the customer service to withdraw your balance.