When you enter the website of Cookie Casino, it is impossible not to be happy. You are welcomed by bright colours and sweets. You almost feel like taking a bite. The site’s mascot is a cartoon cookie wearing a crown, and he is sometimes joined by his friend, an animated cup of coffee. But despite this childlike exterior, Cookie Casino is as serious as all online casinos. Cookie Casino is one of the newer casinos from N1 Interactive Limited. N1 Interactive Limited already has a lot of experience in running casinos. We are therefore very curious whether Cookie Casino meets our expectations. You will find out in the review below. Are you reading along?
The history of Cookie Casino
Cookie Casino is managed by N1 Interactive Ltd. N1 Interactive is a reputable major casino operator based on the island of Malta. The company behind Cookie Casino was founded when the online gambling software provider SoftSwiss decided to expand their White label casinos to Europe. Soft Swiss Gaming has two platforms: one with a Maltese license and one on Curaçao. N1 Interactive Ltd now operates more than 40 gambling sites worldwide, so we can say that they are no stranger to the casino world. Examples of casinos on this platform are casinos such as Spinia, Crazy Fox and Slothunter. N1 Interactive is known for creating a safe and reliable gambling environment that is packed with the latest and most exciting games.
Just like the other casinos of N1 Interactive, also Cookie Casino falls under a Maltese licence. This licence (MGA/B2C/394/2017 with the registration number of C81457) has been issued by the Malta Gaming Authority, often abbreviated as MGA. This is one of the most powerful gaming and gambling authorities in the world as it keeps a tight check on all gambling operations. You can rest assured that all games which can be played at an online casino with a Maltese licence are honest, with a fair shot at winning. All games are recorded, and casino results are regularly reviewed to see if payouts to gamblers do indeed take place to ensure that not a single game is unfairly skewed towards the house.
Read on, we are happy to explain our ratings.
Cookie Casino Games
Cookie Casino has a huge assortment of games available for you to play. There are hundreds of slots ranging from modern video slots to more simple, older fruit machines to fantastic jackpot games where you can win well over a million-euro prize. Of course, Cookie Casino has a large selection of table games as well. Whether you want to try your hand at blackjack or poker, put down a wager at the roulette table, let the dice roll in craps or perhaps spend an evening playing baccarat, it is all possible at Cookie Casino.
When we look at the software providers with whom Cookie Casino is cooperating, we can only conclude that the casino has teamed up with some of the world’s best. The list of software companies which have brought their games to the internet website of Cookie Casino is impressive. At this moment, Cookie Casino allows you to play games from such gaming industry giants as Authentic Gaming, Evolution Gaming, Betsoft, Pragmatic Play, ELK Studios, Red Tiger Gaming, Thunderkick, NetEnt, Amatic Industries, Booming Games, Nolimit, Endorphina, iSoftBet and Yggdrasil.
Cookie Casino slots
Cookie Casino has slots. The range of Cookie Casino consists of more than 2,000 games. The huge game library of slots is all for the players. You can sort games by title, software developer, or use the search function to find a particular slot you are looking for. Don’t know yet which slot is the most fun to play? Why not try them out first! All slots at Cookie Casino can be trialled for free without betting any money. This is also a great option for the more complicated slots with multiple winning lines and bonus games.
Cookie Casino live games
If you want a touch of added excitement to your gaming, then a game with a live component will be the best pick. Today, just about every online casino will have a dedicated live games section, and Cookie Casino follows suit. Once you select “live” on the main menu you will be confronted with a good selection of live games: roulette enthusiasts can try Lightning Roulette, Immersive Roulette, Auto-Roulette, Roulette Live, Speed Roulette or Double Ball Roulette, amongst others. Card game fans might like to try Evolution Lobby’s Baccarat, Blackjack Classic or Casino Holdem.
Cookie Casino uses the software from Evolution Gaming for its live casino (as well as that of Pragmatic Play). Evolution Gaming is well-known as being the most important software company behind the live casino craze. It is thus no surprise that all the top online casinos in the world use Evolution Gaming for their live casino – and Cookie Casino had to follow this trend as well.
The total score on Games:
Is Cookie Casino a qualitative casino?
If you are looking for new online casino players can rely upon, then Cookie Casino will be a good choice. Behind the cute and cartoonish exterior is a solid casino with a good range of games and a reliable support team if you run into trouble. In addition, the loyalty scheme will reward you for your commitment to playing. In short, Cookie Casino is well worth a look for a player who wants something new.
Is Cookie Casino a reliable casino?
When you search the internet for an online casino, thousands of search pages come up with different casinos. We can tell you that many of these casinos do not have the best intentions for you and are therefore not reliable. It is important to check whether a casino is reliable before playing. Of course, gambling is about winning money and spending money. You, therefore, want to be sure that your money is handled safely and fairly. To determine whether a casino is reliable, you can assess several aspects: licenses, customer service, terms and conditions, bonus conditions, deposit and withdrawal, payment options, and more.
As written Cookie Casino is an accredited gambling site that runs its betting operations under N1 Interactive Limited whose main offices are registered in the jurisdiction of Malta. The company has acquired a license from its local regulator, the Malta Gaming Authority. The Malta Gaming Authority has issued a license (MGA/B2C/394/2017) with the registration number C81457 to N1, which is located at 206 Wisely House, Old Bakery Street, Valletta, VLT1451, Malta.
How is the Cookie Casino customer service?
If you happen to run into trouble while using the site, will you be able to rely upon the customer support team to help you out? As it happens, Cookie Casino has an extremely easy-to-access team. If you require urgent assistance, you can get in touch through the site’s live chat function, which is accessible 24/7. If your request is not urgent and you do not mind waiting, you can contact the team through a form on the website: there is no need to fiddle around with emails.
Payment and deposit methods
When you gamble your money must be handled safely. You hope that the casino has pure intentions. It would be even worse if you have a big win, but something prevents them from withdrawing earnings. The process of depositing and withdrawing says a lot about the reliability of a casino. Therefore, it is also important that we check whether Cookie Casino has this process in order.
Some of the payment methods available at Cookie Casino are Mastercard, Visa, Visa Electron, Maestro, Paysafecard, ecoPayz, Neteller, Skrill, and Trustly (which can be used in combination with other national banking tools, such as iDeal), Rapid Transfer, iDebit, Interac Online, InstaDebit, Klarna, Neosurf. For Canadian players, it should therefore not be a problem to make payments to Cookie Casino as you can use your debit or credit card, an e-wallet, iDebit, InstaDebit or Interac. Mastercard is not available in all countries, for this you should check the website.
Withdrawing the winnings is done via the same method as the player used to deposit money, or if that is not possible via a transfer to the bank account. The fastest methods are the E-wallets, where the money is almost immediately in the player’s account.
Are the Terms and Conditions reasonable?
Terms and conditions, every player must deal with it. Likewise, Cookie Casino has its terms and conditions. There is always plenty to read in the conditions and we, therefore, recommend that you really do this, they are there for nothing. If you are aware of the conditions, you will also be less likely to be surprised. Bob Casino’s terms and conditions are certainly reasonable. There are, however, a few things that we would like to point out to you. Because although we have already said that it is wise to read the terms and conditions, we know from experience that this often does not happen. Below are a few notable or important things:
- The terms and conditions were last updated on 04.02.2022. If you read the terms and conditions before that, it can be good to read them again.
- By opening an account, accessing it and using this website, you confirm and warrant that online gambling is legal and permitted in the jurisdiction where you are located and you will not use the website while residing, permanently or temporarily, in any jurisdiction that prohibits the use of the website. The availability of the services shall not be interpreted as an offer or invitation on our part to use the services in a country where such use is illegal.
- If you are from Germany, there are additional terms.
- Please note that the minimum deposit amount is $10/€20. The maximum deposit amount depends on the payment method you decide to use. The minimal amount for withdrawal is $/€10. The maximum amount for withdrawal depends on the payment method you decide to use.
- If a Player Account on the Website is not logged in for a period longer than 12 months, such an account is considered inactive. In that case, the Company reserves the right to charge a monthly maintenance fee of €5 starting on the 13th month from the last recorded login.
Are the Cookie Casino bonus terms reasonable?
In addition to general terms and conditions, you also have bonus conditions. Bonus conditions are attached to every casino bonus that you come across on the internet. As with the general terms and conditions, reading the bonus terms and conditions is extremely important. You don’t want to be surprised. A reliable casino has fair bonus conditions, more important is to pay attention to this. Why are there any bonus conditions? The reason for this is simple, namely, to prevent bonus abuse. Without drawing up bonus conditions, it is possible to activate a casino bonus and have it paid out immediately, without wagering in the online casino. The terms and conditions can be found in the footer under the raffle bonus conditions. Cookie Casino has a separate page that describes the promotion conditions. This is an extensive page so it will take you a while to go through. And yes, Cookie Casino’s terms and conditions are certainly reasonable, but we would like to explain the most important bonus conditions for you. We’ll explain the main standard terms and conditions in a minute, you’ll have to read through the bonus terms to find out which ones exactly apply to your specific bonus.
- To claim any of the deposit bonuses, the minimum deposit is EUR 20, USD 20, 25 CAD, 25 NZD, 200 NOK, 80 PLN.
- All deposit bonuses and free spins have to be wagered x40.
- All bonuses can only be used by one person/on one device / from one IP / from one browser
Cookie Casino’s privacy statement can be found in the same document as the terms and conditions. You can reach the correct section via the footer. As written, the privacy statement of Cookie Casino is extensive. The page contains all the information a privacy statement should have. It is a clear and well-arranged document in which they are transparent about the function of the collected data and what happens to it. In an overview, they clearly show why they collect the data and its basis. Information that is stored is: first and last name, address details, e-mail address, date of birth, bank account number, copy of passport or identity card, username, and gender. Precisely because the document is so extensive, it radiates reliability, it doesn’t look like they have anything to hide. Another important point is that the privacy statement is written in clear and understandable language, you will not be overwhelmed with legal jargon.
Cookie Casino provides a safe gambling environment. For that purpose, the casino utilises advanced firewalls and SSL encryption technology to protect the players’ sensitive information. Player accounts can only be accessed with the player’s unique ID and password. You may also set up two-factor authentication (2FA) as additional protection from unauthorized use of your account.
Cookie Casino does try to help here as gamblers can set their internal limits. For example, it is possible to set caps on your spending each day, week, or month. These limits can be manually introduced for the height of bets, deposits, losses and even session duration. You could for example set the maximum playing limit at Cookie Casino to 20 hours per month only. You can add your setting to your profile that whatever happens, you cannot deposit more than 200 EUR a month to your account. If you think that you might not be able to control your instincts, this is a very good idea to do. Cookie Casino also gives you a reality check. But what does that mean? “Getting caught up is easy when you are having fun, therefore we will send you an hourly notification in-game to remind you of how much you have spent at the Casino. Regardless of how many games you are playing at the same time, the message will let you know where you are at. This is meant to provide some time to reflect on your bets and perhaps consider pausing play for a while.”
If your gambling addiction gets too much to handle you can also self-exclude yourself from the casino by asking the casino to ban your account for a certain duration. The Cookie Casino help desk can also get you in touch with professional aid organizations which have experience helping gamblers in their addiction