Over the last few years, the casino gaming software industry has developed quite a bit. Because of this, the online gambling sector has also become predominant, giving a chance to a number of iGaming platforms to grow. IGaming platforms provide a number of services to online gambling operators, which helps these gambling operators improve their gambling operation. There is a considerable amount of iGaming platforms that offer solutions and advice to online gambling operators, but the iGaming platform that is going to be the main focus in this article is White Hat Gaming Limited. This article will showcase who White Hat Gaming is, what it offers, with which developers they work and which online casinos are under them.
White Hat Gaming: Background information
White Hat Gaming Limited is a company that provides a comprehensive and flexible casino platform management solution. The iGaming platform was founded in Malta in the year 2012 by Maxwell Wright. To this day, the headquarters of White Hat Gaming are in Malta. The founder of White Hat Gaming, Maxwell Wright, has more than 12 years of experience in the gambling industry. Before he founded White Hat Gaming in 2012, Maxwell Wright was the co-founder of several casino and poker operations which helped him quickly become a casino operator with Microgaming (in 2006), which was sold in 2011.
White Hat Gaming has a number of offices across the globe, among which are London, Malta, Cape Town, Chicago, and Gibraltar. On a platform with more than 3.000 casino games, 120 content suppliers and developers, and many white-label casino partners, more than 600 employees are employed throughout the aforementioned office locations. White Hat Gaming is a sizable company that has made millions in revenue. White Hat Gaming is a business that is still far from finished in terms of development and expansion.
Furthermore, as previously mentioned, White Hat Gaming offers a number of services to online casino operators. These services include web development, web hosting, 3rd party game providers, payment processing, game licensing, game vending, compliance management, risk management and many more. White Hat Gaming sees its iGaming platform as a market leader and attributes this to the model’s dependability, scalability, and security. White Hat Gaming does not rely on anybody else to create or offer tools for them to use for their main services because the whole platform is built on proprietary software. In addition to this, the company does not have an internal sportsbook platform; thus, they sometimes hire external suppliers for help.
In addition to the aforementioned, White Hat Gaming provides a substantial amount of sportsbook services, which is surprising given the fact that they do not have their own integrated sportsbook platform. Instead of having their own platform for sportsbook, White Hat Gaming collaborates with partners such as Kambi. One of the most well-known sports betting businesses in North America, Barstool, uses the services that the partnership of White Hat Gaming and Kambi provides.
White Hat Gaming views working with clients as a partnership. The company chooses their partners carefully, so not everyone who approaches them becomes a partner. Since the foundation of the company, White Hat Gaming is fostering long-lasting connections. Thus, White Hat Gaming will not engage in any activities with another company if they do not see a long-lasting future with them. Once a long-term partner has been selected, the company collaborates with them to develop custom solutions, guaranteeing that the white label services it offers to one business are distinct from those it offers to another.
The licenses that White Hat Gaming has obtained
Licences are crucial for the smooth functioning of a casino operator and/or casino network than its licences. An operator’s licences dictate whether and where it is for them allowed to offer their services. If an operator does not have any licences, then there is a big chance that they will run into some problems with the authorities. However, in the gambling industry, certain licences are superior to others. The UK Gambling Commission and the Malta Gaming Authority are the two organisations that grant the most prestigious licences in the sector. Both have granted White Hat Gaming licences, which results in White Hat Gaming’s possession of four licences from the Malta Gaming Authority and one from the UK Gambling Commission.
In addition to the licenses from the UK Gambling Commission and the Malta Gaming Authority, White Hat Gaming is also in possession of a license from the Swedish Gambling Authority, enabling them to operate in Sweden. In 2021 White Hat Gaming managed to launch White Hat Studios, this enabled them to also offer their services in the United States. White Hat Studios will be discussed in further detail later in this article. In addition to the aforementioned, White Hat Gaming has licenses in Indiana, Virginia, West Virginia, and Pennsylvania to provide sportsbooks. The company is also active in Arizona, Illinois, Michigan, and Colorado after receiving interim licences while applications for permanent ones were being reviewed. Due to the lack of state-specific licence requirements, White Hat Gaming is also permitted to conduct business in Tennessee, Louisiana, and New Jersey.
The platforms of White Hat Gaming
White Hat Gaming has several platforms from which clients can make use of. In this section of the article, some information will be provided about some of the platforms that White Hat Gaming offers.
- Travelling wallet
White Hat Gaming have been the first company to market the travelling wallet solution. The travelling wallet enables players to retain their balance when they move from location-to-location and game verticals without having to transfer money. Thus, thanks to the travelling wallet solution, the player will not have to log in twice. The PAM effortlessly handles everything for the player and the operator. Because of this, there are a number of benefits both for the player and casino operator. These benefits include: an accurate regulatory state specific report, the player not being required to log in/out, the player’s cash, bonus, and loyalty balances being transferred from one state to the next with full tracking and traceability in state ledger accounts and many other benefits.
- PAM, Hardware and hosting
PAM, hardware and hosting are two platforms of White Hat Gaming. PAM stands for Privileged Access Management. PAM is a cybersecurity tool that separate users from valuable administrator credentials used to manage shared systems, devices, and servers. PAM is completely managed and developed by White Hat Gaming. The company builds PAM from beginning to finish, enabling required agility and flexibility.
White Hat Gaming develops software with the help of an agile methodology. Furthermore, the company offers proprietary tech with full flexibility to shape the product offering in collaboration with customers and to quickly react to market trends and/or regulation.
- In-house cashier
The in-house cashier platform of White Hat Gaming offers casino operators a drop-in cashier module which enables the players to configure the look and feel of the module via css. Multichannel, device responsive, customizable look and feel (CSS), enhanced flexibility to add new payment provider, PCI DSS SAQ A certified are just a few of the features that are important.
- CRM marketing
White Hat Gaming manages marketing campaigns. With the help of CRM marketing, White Hat Gaming offer fully automated, data-centric CRM promotions. It is furthermore integrated to Optimove, Optimove Track & Trigger, Salesforce Marketing Cloud, Extreme Push, Mobivate, Text Local and Dynamic Messaging. The CRM marketing by White Hat Gaming also offers full range of communication channels such as web push notifications, alerts, pop-ups, web inbox, Facebook marketing, sales calls, pre-recorded calls and direct mail.
LCR department teams of White Hat Gaming include all key compliance functions such as licensing, compliance, legal, technical, complaints & ADR, customer intelligence, safer gambling, player welfare, player sustainability, training, quality assurance, marketing approvals and affiliate compliance. Moreover, White Hat Gaming is an active member of Betting & Gaming Council (BGC), Money Laundering Group (GAMLG), Betting & Gaming Council (BGC) and iDevelopment and Economic Association (iDEA). The licensing department offers clients proprietary, scalable and adaptable tools. These developed tools including player harm identification algorithm, player protection tools, electronic customer identity and verification and AML and real-time customer interaction system.
The compliance department of White Hat Gaming focuses on balancing optimal commercial performance with rigorous legal and regulatory compliance. Moreover, if offer casino operators an agile implementation and development of specific regulatory requirements.
- Safer gambling
White Hat Gaming offers casino operators a configurable set of player protection tools. These protection tools can either be set by the customer or via the platform back office. White Hat Gaming features a Safer Gambling algorithm. This Safer Gambling algorithm includes more than fifty markers of harm based on player behaviour including some key markers operating in real-time, such as chasing losses, erratic patterns etc.
- Customer support
White Hat Gaming offer a 24/7 multilingual customer service that is available in 8 languages. Furthermore, the live contact monitoring offers support to customers in real time. In addition to this, White Hat Gaming’s costumer service monitors and reports on trends, efficiencies, contact volumes and reasons daily.
White Hat Gaming offers a number of payment options/methods to player, among which are Visa, Maestro, Skrill, Neteller, pay by phone, MasterCard and many other payment options. In addition to this, White Hat Gaming allows players to make payments in various currencies. Furthermore, White Hat Gaming enables players to configure their preferred payment limits.
White Hat Studios
White Hat Studios is the American branch of White Hat Gaming. White Hat Studios was created via the acquisition of an RGS, brand and gaming catalogue from one of Europe’s largest iCasino content providers, Blueprint Gaming. Leading material from Blueprint, Reel Time, Merkur, and Lucksome Studios will be made available to gamers in the US market for the first time by White Hat Studios.
White Hat Studios has hundreds of slots, jackpots, RNG, table, and instant-win titles available. The studio also has a roadmap that will continually produce cutting-edge jackpot mechanisms and new and unique games. BetMGM is the first customer of White Hat Studios, but in the past year, the US branch of White Hat Gaming has announced a vast number of high-profile deals with operators such as Tipco, DraftKings Inc., Playeagle and many more.
White label online casino software
White Hat Gaming is an iGaming platform provider and operator of a number of own and white label casinos. Thus, what exactly are white label solutions/casinos? When a product or service is produced by one company and sold to or leased to another company, who brands and sells it under its own name, then this arrangement is known as a ‘white label solution’. The ‘white label’ concept enables clients to get an all-inclusive betting platform with a set selection of bonuses, payments methods and slots. The client then has the option of removing or adding certain games from/to the package.
White label casinos have a few advantages. One of these advantages is the fact that these types of casinos have a vast selection of betting games from a number of well-known providers, such as Big Time Gaming, Evolution Gaming and NetEnt. Furthermore, white label casinos have a number of secure payment methods. In addition to this, another advantage of white label casinos have a user-friendly and multilingual gaming interference.
The game that White Hat Gaming offers
White Hat Gaming is a company that works with some of the most well-known online gambling game developers in order to offer the best possible games to the clients. Slots, live dealer games, blackjack, roulette, virtual scratch cards, and poker are some of the game categories that the software developers can provide. Many casino games offered by White Hat Gaming can be found on (casino) websites from all sizes. Some of the biggest and most well-liked third-party games are featured in their selection, including famous video slots like King Kong, Starburst, Guns ‘N Roses and Gonzo’s Quest. Although completely different from one another, each of them offers players the same quality performance, design, and appearance. Thus, White Hat provides websites with a wide variety of well-known and adored slot titles.
In addition to slots, the live games provide traditional games including keno, lottery, blackjack, roulette, and baccarat. In addition to slots and live games, White Hat Gaming also offers table games such as Punto Banco Pro, Baccarat Pro and Caribbean Stud Pro. The table games that White Hat Gaming offers have varying difficulty levels. Furthermore, White Hat Gaming also offers a big range of mobile-friendly games, such as Reel Gems, Jurassic World and Silver Fang. This enables the casinos to create a high-quality mobile casino. White Hat Gaming offers all of these gaming options in the hopes of appealing to players with different interests, which will help them grow their business.
The game developers that White Hat Gaming works with
As previously mentioned, White Hat Gaming is an iGaming platform provider that works with some of the most-well known and biggest software developers. White Hat Studios has a partnership with more than a hundred software gaming developers. Since this is a considerable amount of software game developers, we will not be able to provide information on all of them in this article. However, this section of the article will showcase the most well-known of the bunch in order to illustrate why the partnership with this software game developers is a smart move made by White Hat Gaming.
- Evolution Gaming
With the debut of its European live dealer platform in 2006, Evolution Gaming established itself as a market leader and pioneer in the online gambling industry. Since then, it has entered into contracts with a wide range of casino owners that wish to provide gamers with a genuine gaming experience. Evolution Gaming regularly adds a large number of new games as well as old titles to its gaming library. The games come in a variety of languages, currencies, and game types.
In addition to the aforementioned, there are games for both low and high rollers, giving players the choice to set the right wager size for their budget. The sole focus of this innovative software game developer is the development of live games. Some of the most well-known games by Evolution Gaming are Free Bet Blackjack, Crazy Time and Dream Catcher. White Hat Gaming finds their collaboration with Evolution Gaming a strategic move that will help them to further expand their number of tables and game variants in White Hat Gaming’s Live offering across all devices. In late June 2020, Evolution Gaming expressed a strong interest in acquiring NetEnt and made a bid for all of the company’s shares. The board of directors of NetEnt accepted the bid. As a result, NetEnt has formally joined Evolution Gaming.
- Big Time Gaming
The well-known software game developer Big Time Gaming specialises in making excellent online casino games. The company has a long history of innovation in the online gaming industry. Big Time Gaming has acquired several licenses from a number of gambling authorities, such as the Malta Gaming Authority, Alderney Gambling Control Commission, UK Gambling Commission and the Gibraltar Gambling Commission. This has allowed Big Time Gaming to operate across the world and become the influential game developer that it is now.
The Megaways gaming mechanism, which gives players up to 117.649 ways to win on a single spin, was developed by Big Time Gaming. This is also one of the creations that Big Time Gaming is known for. Thus, this software game developer is known for their video slots. Along with video slots, Big Time Gaming has developed a number of tap card games, such as Diamonds Tap Cards, Dragon Born Tap Cards, and Feathered Frenzy Tap Cards, and they have also developed blackjack and roulette games. Big Time Gaming has managed to acquire Evolution Gaming. Evolution Gaming is therefore part of Big Time Gaming.
One of the most well-known gaming software companies worldwide is NetEnt. In 1996, NetEnt was established in Stockholm, Sweden, under the name Netentertaiment, but it eventually changed its name to NetEnt. The business is currently among the biggest and most successful producers of casino game and software. Since their founding, they have had consistent development.
In the previous two decades, they have produced well over 250 games, including some of the most well-known ones on the market now. They are known for their online slots that are based on popular movies, TV shows, and video games. Some of their most popular slots are Scarface, Guns N Roses, Jimi Hendrix Gonzo’s Quest, Deal or No Deal, and Jumanji. However, even though these slots are quite popular, their most popular and most played slot game is Starburst.
One of the oldest and largest software gaming developers in the world is Playtech. Playtech was established in 1999 in Estonia and has since become one of the top providers of casino software. In the year 2002 they became the first land-based casino operator in Europe. In the past few years, Playtech has managed to acquire some of their biggest competitors and other companies in the industry. High-quality casino games, poker games, social gaming, online bingo games, sportsbook platforms, live casino games and lotteries are all games that Playtech provides. Playtech has over 500 unique and thrilling online casino games available for players. Playtech has managed to become quite popular in the gambling world through their licencing deals with well-known film and entertainment companies such as Marvel, NBC Universal, HBO and MGM. Numerous online slots featuring popular superheroes including the Batman, Hulk, Iron Man, The Fantastic Four and Daredevil have been released by Playtech.
The online casinos under White Hat Gaming and their benefits
White Hat Gaming owns and operates a substantial number of casinos. White Hat Gaming’s casinos have a number of advantages. One of these advantages is the fact that the casinos that are owned and operated by White Hat Gaming all have licenses tant enable them to offer their services. This also show that these online casinos are regarded as ‘safe’ casinos. Another advantage is the fact that the casinos that are owned and operated by White Hat Gaming keep adding new games to their repertoire. A reason for this is the partnerships of White Hat Gaming with the most well-known software game developers in the gambling industry. Furthermore, another advantage that might not be that obvious is the user-friendly design of the online casino website and/or app. After all, a good game interference design is crucial for a pleasant online casino experience. Furthermore, this section of the article will showcase additional information about the online casino that are operated and owned by White Hat Gaming.
(We want to inform the readers that (some of) these casinos are not allowed to operate in certain European countries because they do not have local licences from the authorities of those countries.)
The Grand Ivy Casino
The Grand Ivy Casino is a casino under White Hat Gaming. The Grand Ivy Casino offers thrilling online slots and casino experience. This casino was founded in the year 2016. The Grand Ivy Casino has partnered up with well-known software providers such as NetEnt, Evolution Gaming, Amaya, NYX, MicroGaming and Leander. The Grand Ivy Casino has a game library of 850 games, from which 750 are slot games and 20 are live games. Even while this may not first appear to provide much diversity, there are about 70 other different games to pick from, including blackjack, roulette, poker, and scratch card games. The Grand Ivy Casino has obtained licenses from Malta Gaming Authority (MGA), UK Gambling Commission (UKGC) and The Swedish Gambling Authority, Spelinspektionen.
Miami Dice Casino
Miami Dice Casino was established in 2016 with the goal of fusing the energy and excitement of Miami in the 1980s with cutting-edge casino and slot entertainment. Miami Dice Casino is one of White Hat Gaming’s casinos that has one of the larger game catalogues with over 1000 titles to pick from. Additionally, games are offered by some of the best software developers, among which are NetEnt, Microgaming, Evolution Gaming, and a number of other companies with a total of over 30 distinct suppliers. As a result, there are many excellent quality games available for players. Slot machines make up the majority of the available game types, but there are also a vast number of table games, including as roulette, poker, blackjack, baccarat, and pontoon. Miami Dice Casino also offers live dealer games, scratch cards, and fun games to their players. Miami Dice Casino has obtained licenses from Malta Gaming Authority (MGA), UK Gambling Commission (UKGC) and The Swedish Gambling Authority, Spelinspektionen.
The US branch of White Hat Gaming has made a deal with Playeagle Casino to supply them with content. White Hat Studios will provide PlayEagle.com with market-leading European gaming content, including slots, jackpots, and full house, as part of the agreement. Playeagle Casino will benefit from the premium branded games such as Ted, Deal or No Deal, and Peaky Blinders that have been tailored to appeal to a North American audience. These games have a track record of success in established European countries.
When Casimba Casino was launched in 2017. Currently, Casimba Casino possesses one of the most varied gaming libraries that White Hat Gaming has ever created. In terms of online casinos, Casimba Casino offers about 860 games. This is game selection is not among the largest White Hat Gaming has to offer. However, they make up for any lack of quantity with diversity because they have a one of the broadest selections of software suppliers in White Hat Gaming’s profile. At Casimba Casino, the gaming experience consists of 74 different suppliers. Along with other highly regarded brands like Blueprint Gaming, Red Tiger, and Thunderkick, there are also game from well-known household names such as Microgaming, NetEnt, and Evolution Gaming. Casimba Casino holds licenses from Malta Gaming Authority (MGA), UK Gambling Commission (UKGC) and The Swedish Gambling Authority, Spelinspektionen.
Temple Nile Casino
Temple Nile Casino was launched in 2018 and is one of White Hat Gaming’s newer casinos. With over 1300 titles to pick from, the selection of Temple Nile Casino is broad, making this one of White Hat Gaming’s largest libraries. These games, like those on many of their websites, are produced by well-known software companies including NetEnt, Evolution Gaming, Play’nGo and Microgaming. In addition to this, Temple Nile Casino increases diversity by making games from other software producers, such Lightening Box, Bally Technologies and Scientific Games, accessible. Slot machines predominate at Temple Nile Casino, but they also offer table games including poker, roulette, and blackjack as well as live dealer versions of these games. There are also fun scratch-off card games available. Furthermore, Temple Nile Casino holds licenses from Malta Gaming Authority (MGA), UK Gambling Commission (UKGC) and The Swedish Gambling Authority, Spelinspektionen.
White Hat Gaming has managed to grow immensely and become a quite influential iGaming platform since its establishment in 2012. They have proven themselves to be a trusty partner that strives to offer the best to its clientele. Not only are they offering their services in Europe, but also in the United States through their US branch, White Hat Studios. In the past couple of years, they have managed to strike ambitious deals with a lot of operators, both in the US and Europe. They supply these online casinos with a vast number of game content, from some of the best software game developers. Furthermore, White Hat Gaming has managed to partner up with some of the biggest and most well-known software game developers such as NetEnt, Evolution Gaming and Playtech. These partnerships with influential software developers certainly says something about their drive to become the best iGaming platform.